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This story originally appeared in the Jackson Free Press. It was added to the Mississippi Free Press website in 2025.
Note that any opinions expressed in legacy Jackson Free Press stories do not reflect a position of the Mississippi Free Press or necessarily of its staff and board members.

Water, sewer and sanitation services: Pay bills online at pn.paymentus.com/otp/stde/coj. To turn services off or on, call 601-960-2000 or go to 1000 Metrocenter Mall, Suite 103. The office is open Monday-Friday from 7:30 a.m. to 5:30 p.m. Service is generally connected within two to three business days. You can call the sewer division at 601-960-1875.

Electricity: Entergy (entergy.com, 1-800-ENTERGY)

Gas: Atmos Energy (atmosenergy.com)

Parking meters: operational Monday-Friday, 8 a.m. to 5 p.m.

Information

Open Data portal: open.jacksonms.gov

City: jacksonms.gov

Drivers Licenses

Department of Public Safety (1900 E. Woodrow Wilson Drive, 601-987-1281) Hinds County location (1101 Metrocenter Mall, Space #1, 601-352-6928) MHP Troop C Building (3851 Highway 468, Pearl, 601-420-6342)

What to Do About Potholes 
and Sinkholes

Report a pothole at 601-960-7684 or 
by texting 311.

Where to Find City Buildings 
and Departments

City Hall (219 S. President St., 601-960-1033)—City clerk, city council, mayor’s office

Administration (200 S. President St., 601-960-1005)—planning and development, public works

Metrocenter Mall (1000 Metrocenter Mall, Suite 101)—offices for human and cultural services, parks and recreation, personnel management

Transit services/JATRAN (1785 Highway 80 W., 601-960-1909)

Police department (327 E Pascagoula St., 601-960-1234)—chief’s office, municipal court

Hinds County Courthouse (407 E. Pascagoula St., downtown)

Amber Helsel is a freelance copy editor and former managing editor of the Jackson Free Press.