[Verbatim from the Attorney General’s office] Attorney General Jim Hood warns Mississippi citizens of a fraudulent email circulating in a form that claims to be a McDonalds Customer Satisfaction Survey. The completion of the customer satisfaction survey is not the real purpose of the email. The emails real purpose is to obtain consumers personal information.
The email congratulates the consumer on being selected to participate in a quick survey and encourages them to be a part of improving McDonalds services. As a thanks for completing the survey, the email states McDonalds will issue an $80 credit to your account. Once the survey form is completed, the consumer is prompted to enter their name, email address, credit card number, expiration date, verification number and pin number.
The Consumer Protection Division of the Attorney Generals Office confirmed with McDonalds corporate office that there is no association between McDonalds and this survey scam.
“Unfortunately, this is one of many examples where imposters use reputable companies to try to obtain personal information from consumers,” said Attorney General Jim Hood. “Consumers should not respond to emails seeking personal information.”
To report similar emails, please call the Mississippi Attorney General’s Office, Consumer Protection Division at 1-800-281-4418.
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The Mississippi Free Press produced this story through the MFP Solutions Lab, supported by the Solutions Journalism Network. This series digs into Mississippi’s systemic issues and sheds light on responses to them in other communities. Beyond just reporting on problems, these stories interrogate their causes and inspect potential solutions.
