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This story originally appeared in the Jackson Free Press. It was added to the Mississippi Free Press website in 2025.
Note that any opinions expressed in legacy Jackson Free Press stories do not reflect a position of the Mississippi Free Press or necessarily of its staff and board members.

Now that a promising young woman has died because of a massive systems failure in the City, allow us to repeat ourselves: This administration cannot afford to be reactionary to the mounting issues in the City. If Mayor Chokwe Antar Lumumba is to be a radical changemaker, he and those under him must be proactive so that, at the very least, no one else dies while traversing the streets in Mississippi’s capital city due to negligence.

Before Frances Fortner, 18, died due to an ignored manhole, Jacksonian Jean Holmes reported the loose manhole cover to a police officer after she had two flat tires earlier that day. An officer deemed the manhole fine, and the City did not care enough to secure the deadly site.

Superior Asphalt, a contractor, is continuing its work after raising the manhole covers at the site of Fortner’s fatal accident two weeks ago.

Whether due to low morale in public works or the administration in general, a bad contracting job or overwhelm in the police department, there is no excuse for Fortner’s death. We appreciate that Lumumba admitted publicly that no one in the City took the hazard seriously enough to urgently check and repair it. But owning this tragic catastrophe is the least he and his well-paid chief administrative officer could do. What is required is a total systems check and overhaul with transparency, accountability and staff management and motivation instilled at every City position; staffers who don’t get on board must be replaced.

This is difficult, but it is what every effective organization must do—especially those taxpayers fund. And it is what both Lumumba and CAO Robert Blaine must require and do. Far too many things happen last minute or too late on their watch—from midnight press alerts of meetings 12 hours later to Friday-night tax increases.

We do not yet see the urgency this tragedy should ignite in the Lumumba administration to immediately institute smart, strict systems that could have kept Fortner alive. At a May 21 press conference, after the mayor said he and Public Works Director Bob Miller are working to come up with better protocols, Lumumba suggested that citizens call both 911 and 311 when they encounter dangerous potholes or uncovered manholes.

There must be a better solution than calling 911 for someone to bring out an orange cone, especially after 40 homicides this year alone—or than calling two places hoping one might respond. The public needs to see a sense of immediacy about who is responsible for taking the call, assigning an immediate response, tracking it, checking it and alerting the public. We want printed policies and checklists showing who is accountable at every stage, which every City department needs to develop for every responsibility we pay its workers to do. Lumumba and Blaine must instill systems today.

MFP Solutions Lab logo

The Mississippi Free Press produced this story through the MFP Solutions Lab, supported by the Solutions Journalism Network. This series digs into Mississippi’s systemic issues and sheds light on responses to them in other communities. Beyond just reporting on problems, these stories interrogate their causes and inspect potential solutions.

Mississippi native Donna Ladd and partner Todd Stauffer founded the Jackson Free Press in 2002 in the capital city. The heavily awarded local newspaper did many investigations heralded across the state and nation and served as a paper of record due to its diversity, inclusion, in-depth reporting and deep connection to readers and dedication to narrative change in and about Mississippi. In 2022, the nonprofit Mississippi Free Press, founded by Ladd and JFP Associate Publisher Kimberly Griffin in 2020, purchased the journalism assets and archives of the Jackson Free Press. A Google grant through AAN Publishers enabled Newspack's integration of the JFP archives into the Mississippi Free Press website to become part of a more searchable archive of recent Mississippi history and essential journalism.