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This story originally appeared in the Jackson Free Press. It was added to the Mississippi Free Press website in 2025.
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The city of Jackson has issued a precautionary boil water notice for about 355 customers in south Jackson. The advisory is below, verbatim:

PRECAUTIONARY BOIL WATER NOTICE

City of Jackson Water crews are repairing a 16″ water line break at the corner of Siwell and Raymond Roads that has caused a loss of water pressure. Due to the loss in water pressure, the City of Jackson Water/Sewer Utilities Division has issued a precautionary boil water advisory until further notice for the following customers:

• [4600-5200] Raymond Rd
• Stratford Dr
• Hidden Valley Lane
• Overlook Place
• Western Hills Dr
• Sundown Trail
• Old Spanish Trail
• Wally World Lane
• Elizabeth Chapman Dr
• Owens Oak Dr
• Oakhill Cove
• Oakhill Dr
• Hillandale Dr
• Westbury Square

THIS ADVISORY AFFECTS APPROXIMATELY 355 CUSTOMERS SERVED BY THE CITY OF JACKSON MADDOX ROAD WELL WATER SYSTEM (PWS 250012). A CODE RED CALL HAS BEEN INITIATED TO NOTIFY AFFECTED BUSINESSES AND RESIDENTS IN THE AREA.

This is a precautionary advisory. This notice does not mean that water is unsafe, but it does mean that residents must take precaution and boil water before use. All customers are advised to boil their drinking water until further notice. Water should be brought to a rolling boil for one minute for the following: cooking or baking, making ice cubes, taking medication, brushing teeth, washing food, mixing baby formula or food, mixing juices or drinks, feeding pets, washing dishes, and all other consumption.

RESIDENTS WILL BE NOTIFIED IMMEDIATELY WHEN THE ADVISORY IS LIFTED. For more information, customers may call 601-960-2723 during business hours or 601-960-1778 (or 601-960-1875) after 3:00PM and on weekends.

Previous Comments

Alert lifted as of 2:20 p.m. on Saturday: PRECAUTIONARY BOIL WATER LIFT The precautionary boil water notice for the following residents on the well water system is now lifted after two days of clear tests: [4600-5200] Raymond Rd Stratford Dr Hidden Valley Lane Overlook Place Western Hills Dr Sundown Trail Old Spanish Trail Wally World Lane Elizabeth Chapman Dr Owens Oak Dr Oakhill Cove Oakhill Dr Hillandale Dr Westbury Square For more information, customers may call 601-960-2723 during business hours or 601-960-1778 (or 601-960-1875) after 3:00PM and on weekends.

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The Mississippi Free Press produced this story through the MFP Solutions Lab, supported by the Solutions Journalism Network. This series digs into Mississippi’s systemic issues and sheds light on responses to them in other communities. Beyond just reporting on problems, these stories interrogate their causes and inspect potential solutions.

Mississippi native Donna Ladd and partner Todd Stauffer founded the Jackson Free Press in 2002 in the capital city. The heavily awarded local newspaper did many investigations heralded across the state and nation and served as a paper of record due to its diversity, inclusion, in-depth reporting and deep connection to readers and dedication to narrative change in and about Mississippi. In 2022, the nonprofit Mississippi Free Press, founded by Ladd and JFP Associate Publisher Kimberly Griffin in 2020, purchased the journalism assets and archives of the Jackson Free Press. A Google grant through AAN Publishers enabled Newspack's integration of the JFP archives into the Mississippi Free Press website to become part of a more searchable archive of recent Mississippi history and essential journalism.